1. Processing Time
Orders are typically processed within 4–6 business days (excluding weekends and public holidays) after receiving payment.
2. Shipping Rates
Shipping rates are calculated based on the weight of the items and the destination.
All applicable shipping charges will be displayed during checkout before you complete your purchase.
3. Shipping Methods
We offer multiple shipping options, including:
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Standard Shipping
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Expedited Shipping
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Overnight Shipping
Available shipping methods will appear during the checkout process based on your location.
4. Estimated Delivery Time
Estimated delivery times depend on your selected shipping method and destination.
Once your order has shipped, you’ll receive a tracking number via email to monitor your delivery status.
5. Shipping Restrictions
Certain products may be subject to shipping restrictions due to legal, safety, or logistical reasons.
If any restrictions apply to your order, you will be notified during checkout.
6. Lost or Stolen Packages
faisstoreis not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
If your package is lost or stolen, please contact the carrier directly for assistance.
7. Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Please double-check your shipping address before placing your order.
Orzavia is not liable for delays or losses caused by incorrect or incomplete addresses provided by customers.
8. Order Tracking
Once your order is shipped, you will receive a tracking email containing the carrier details and tracking number.
You can use this number to track the progress and estimated delivery of your shipment.
9. Shipping Promotions
From time to time, Faisstoremay offer free or discounted shipping promotions.
Any active offers or eligibility details will be clearly displayed on our website.
10. Returns and Refunds
For details regarding returns, exchanges, or refunds, please refer to our official [Refund Policy].
11. Contact Information
For any questions or concerns related to shipping, please contact our customer support:
📧 Email: faisstorehere@gmail.com
📞 Phone: +92 343 4721996